Welcome to
the Online Resume of Tyler Owen
CCNA
Skill set
Telephony
Cisco
IPCC Enterprise (a Cisco AVVID Solution)
Cisco Unity
Experience
-Deployed and Support Cisco IPCC
Enterprise in
Converged Network
-Deployed and Support Cisco Unity
Voice Mail System
Networking
Microsoft Certified Systems Engineer
(MCSE NT4)
NT 4.0 Workstation (MCP Certified)
NT 4.0 Server (MCP Certified)
NT 4.0 Server in the Enterprise (MCP
Certified)
TCP/IP Connectivity (MCP Certified)
Microsoft Internet Information Server
4.0 (MCP Certified)
Microsoft Site Server
Network Essentials (Microsoft Exam
Passed)
NetWare 4.11 Administration (CNA
Certified)
Experience
-Planned and executed NT 4.0/Win2K
conversion.
-Planned and executed DHCP conversion
in a mixed NetWare5/Windows
environment
-Assisted in Mail conversion from
Lotus ccMail to Exchange 5.5/Outlook 2000
-Administer mixed Win2K, NT,
Unix/Linux environment
-Administer Exchange 5.5/Outlook
messaging center
-Troubleshooting Design,
Implementation, Connectivity, and User problems
-Remote Administration of NT and Unix
Production Servers using SSH, Telnet, pcAnywhere,
Citrix MetaFrame, and Terminal
Services
DataBase
Design
SQL Server Administration
(6.5/7.0/2000)
Access '97
Database Design and Implementation
Experience
-Administer 8 Production MS SQL
6.5/7.0/2000 Databases
-Designed a Registration System for a
local minor sports organization
Access '97
Back-End, VB 6.0 Interface
Other Related Experience
-Maintain a small home
network for testing purposes
Currently
configured with Win2K Server, Win2K Professional, and Fireplug
(thin linux)
-Built and support personal web site at www.tkowen.com
-Supply Technical Support for several
contacts
Includes
internet connections, hardware Installations and configuration,
software
upgrades, system troubleshooting, Office help, virus cleanup and
general maintenance.
Education
Interests and Certification Plans
CCVP
Job History
Bodog Sportsbook and Casino
July 2000 - Present
Manager Network Systems Administration
-Run the
NSA Team
Remote Administration of Unix, Linux, NT, and Win2K Production Servers
Corporate Win2K/XP Network Administrator
NT/Win2K Conversion
Production VoIP Cisco IPCC Enterprise Phone Systems Support and Management
ICM Scripting
CallManager Configuration
QueueManager Configuration
WebView Reporting
CTIOS Desktop Administration
Unity Administration
Witness Systems eQuality Deployment and Maintenance
Exchange 5.5/2000 Conversion/Administration
SQL 6.5/7.0/2000 Administration
WebTrends Logging Software Design and Maintenance
Desktop/Server Installations and Maintenance
Norpac Controls
Ltd
March 15, 2000 - June 30, 2000 (short
term contract) Systems Technician
-Worked as a member
of the Systems Department
DHCP Conversion Project
Lotus ccMail to Exchange/Outlook Conversion Project
Machine Builds (Desktop/Notebook, Software/Hardware)
Workstation Troubleshooting
Software Solutions Research
Exposure to TCC "Total Customer Commitment"
Rucanor Canada
Ltd
July 1997 - February
1999 Warehouse Manager
-Managed a
small team of warehouse staff
Inventory Control
Customer Service
Conflict Resolution
Management Level Communications
Shipping/Receiving Procedures
Order Input and Invoicing
February 1993 - June
1997 Warehouse Staff
-Worked
as member of the warehouse team
Shipping/Receiving
Picking and Packing Orders
Order Input and Invoicing
Returns
For further
information please eMail me at tylerowen@gmail.com
Last updated 05/01/03